FAQ-Hibachi at Home. Teppanyaki Catering- LoveHibachi

What if I need a third protein or more?

Typically, each guest selects two proteins from the following options: Chicken, NY Strip Steak, Shrimp, Scallops, Salmon, or Tofu. You can also choose Filet Mignon or Lobster Tail as substitutes for any of the proteins. If you’d like to offer a third protein to your guests, the pricing for the third option is as follows: Filet Mignon: +$15 per person Lobster Tail: +$15 per person Any additional protein (Chicken, NY Strip Steak, Shrimp, Scallops, Salmon, or Tofu): +$10 per person
Can I Have More Details on Kids Prices?

The Kids price is for ages between 6-12 years old. 13 and older is adult price. Age 5 and under eats free! They get 1 protein and about 1/4 cup of rice.
What if I don’t have a venue for the hibachi party?

If you don’t have a venue, we can offer a free space at 1666 Superior Ave, Costa Mesa, CA 92627. The space is large enough, can offer drinking water and includes two restrooms, all free of charge. The venue will be available for setting up tables and chairs after 5:00 PM. If you’d like to use it, please email us at questions@lovehibachi.com.
What does the total cost include?

Your total includes: ***1. Base Cost: $60 per adult, $30 per child, with a $600 minimum. ***2. Food Upgrades: Filet Mignon (+$5 per person), Lobster Tail (+$10 per person), Noodles(+$4 per person), add appetizers: gyoza $10 (6pcs) or add appetizers: edamame $5. ***3. Travel Fee: The first 20 miles are free; after that, it’s $2 per mile. *Please note: The above costs do not include tips, which will be paid directly to the chefs after the party. Tips are greatly appreciated and follow a similar guideline to dining at a restaurant, typically 18%-25% of the total.
How do I use a coupon?

If you have a coupon code, show it to the chef at the end of the party. The discount will be applied to your total. Please note only one coupon can be used per event. For example, if your total is $650 and you have a $50 coupon, you’ll pay $600 after the $50 coupon.
Do you Offer Table and Chair Setup?

Sorry, we do NOT offer setup service for the parties. We suggest that you choose a table and chair rental company locally. Here’s a list of highly-rated rental companies based on customer reviews. They are not affiliated with us; we recommend them solely for your convenience: MTB Event Rentals (Los Angeles, Orange, Riverside, Ventura, Santa Barbara Counties) Signature Party Rentals (Southern California) Party Rentals and Decor (San Diego County) Abbey Party Rentals (San Diego County) Baker Party Rentals (Orange County) Simply search their names on Google to find more information!
How Do I Setup Tables & Chairs?

We recommend its setup so that the chef is up front of the party where everyone can see them. Two 8’ rectangular tables arranged in L shape, and can sit about 10 people. Three 6’ rectangular arranged in U shape and, can sit between 12 and 15 people.
Can you Accommodate Dietary Restrictions?

Yes, we can accommodate most dietary restrictions upon request, which include but are not limited to:Vegan, Vegetarian, KeGluten-free, Dairy-free, Halal, Kosher. Its very important you let your reservation manager know the exact restrictions before the party.
Do you cook indoors?

Our experience is best outside in backyards, terraces, balconies etc.. Although we prefer outside we can cook indoors if we are notified ahead of time and there are high ceilings and plenty of ventilation in the cooking area.
Do you offer Upgrades?

Yes! As part of the regular menu all guests get 2 protein choices and all the sides but we also offer some additional upgrades with extra purchase. Upgrade to Filet Mignon $5. Upgrade to Lobster $10. Add appetizers: gyoza $10 (6pcs). Add appetizers: edamame $5. Add Noodles $4.
What is on the Menu?

Each guest gets: Choice of 2 Proteins Chicken, NY Strip Steak, Shrimp, Scallops or Salmon, Tofu or Vegetarian Options. Lots of Sake (21+) Fried Rice Fresh Cooked Vegetables Side Salad Signature Sauce
How Do I Book?

You can book directly online by selecting your closest city and the date/time you want. For now, we only serve Southern California but in the future we will expand our service to more cities There is no fee to reserve online. From there the local reservation manager will contact you to get the rest of the details for your party.
Can I Get an Estimate?

Yes! We have an automatic estimator that will get you very close to your price. You can run the estimator here(Find it easily on our homepage by clicking "FREE ESTIMATE" button): https://www.lovehibachi.com/evaluate/index.html
How much does your service cost?

Our service has a base price of $60 per person with a $600 minimum spend.
Can I provide my own proteins?

Due to insurance and pricing requirements, we do not cook any outside protein or food at this time.
What time will the chef arrive?

The chef will try to arrive approximately 15-30 minutes prior to the reservation time. Our set-up process is usually very easy and only takes a few minutes.
Do I Need to Tip the Chef?

Gratuity goes directly to the chef and is greatly appreciated! Most of our guests tip at minimum similar to eating at restaurants 18% - 25%
Can you Tell More About Fees?

All fees are included in price per person except for chef gratuity, possible travel fee and optional upgrades. We accept and prefer Cash in all locations. To be paid after the party. Some locations accept other forms of payment like Zelle or Credit Card. Contact us for the specific payment options offered at your location.
What if someone does not eat meat?

We can provide tofu to meet Vegetarian and Vegan needs. The price per person does not change. We will supplement their dishes with additional extras on cooked veggies etc.
What Should I Prepare for My Party?

You should arrange for a clear area for our grill: 68.3" L x 27.5" W x 41.3" H and setup your tables, chairs, silverware, large plates, salad plates, drink cups and any beverages you want to drink besides sake (which we bring plenty of!)
Can I See What the Experience is Like?

Yes! We have hundreds of videos posted from happy customers online. The best place is Instagram to get a feel of what the experience is like. https://www.instagram.com/love_hibachi/ You can also find our guests videos in our media page, you can easily find it on our site navigation: https://www.lovehibachi.com/media/index.html
Are These Parties Kid Friendly?

Yes 100% Our parties are fun for the whole family! Our chefs are very talented and can tailor the experience to be even more kid and family friendly. Just let the reservations manager know after booking.
Can you Explain the Travel Fee?

The first 20 miles to your party location from our location is free! It's $2 per mile after the first 20.
What can I expect after Booking?

After you reserve your time online you will: Receive a confirmation email with your local reservations managers contact info. They will reach out to you at least a week before your party date to finalize all details, including menu and price but you can also contact them directly anytime before that.
Is it safe to use propane for cooking in residential areas?

Yes, it is safe to use propane for cooking when proper precautions are followed. Propane is a clean-burning, efficient fuel that is widely used in residential and commercial settings. Our propane tanks are certified by AmeriGas, a trusted supplier, and are used in accordance with all safety guidelines.
What precautions are in place to prevent fire hazards?

Our chefs follow strict safety protocols, including: ①Performing leak checks on propane tanks before use. ②Keeping a safe distance between cooking equipment and flammable objects. ③Ensuring proper ventilation when using propane-powered appliances. ④Bringing a portable fire extinguisher to every event for added safety. ⑤We also work closely with our chefs to ensure they are always vigilant about potential risks and act quickly in the rare case of an emergency.
How does Love Hibachi ensure its cooking equipment is safe to use?

We exclusively use Blackstone griddles and AmeriGas propane tanks, which are well-known for their safety and reliability. Our propane tanks are regularly inspected, and our chefs perform thorough safety checks before and after each use. The equipment is designed with built-in safety mechanisms to minimize risk.
What steps does Love Hibachi take to ensure fire safety during cooking?

At Love Hibachi, safety is our top priority. All of our chefs have 5-10 years of experience and undergo comprehensive fire safety training before joining our team. Every time our chefs visit a customer’s home, they bring a portable fire extinguisher to ensure maximum safety and preparedness. Additionally, our cooking equipment includes Blackstone griddles powered by AmeriGas propane, both of which meet industry safety standards.
When is the deadline to confirm the party menu (protein list)?

The deadline is 3 days before the party. If not received, we’ll default to chicken and steak, our most popular choices.